UK Train Operator

Head of Procurement

When the Finance Director at a UK train operator wanted a change of culture in his procurement department, he briefed Hanover Fox on a confidential executive search for a new Head of Procurement.

“The problem I was having with the incumbent was all about soft skills. Yes, you need someone who can work rigidly within processes and compliance, but what we were missing was the ability to communicate with the wider business and work collaboratively to move things on.

“I chose Hanover Fox because they understand our sector and I knew I could count on their discretion. I briefed them on the cultural fit that I felt we needed. I didn’t have time to see 10 or 20 people; I asked Hanover Fox to do the sifting so that we could keep interviews to a minimum.

“Hanover Fox presented us with a shortlist of candidates. Each one came with a list of observations, strengths and weaknesses, colouring the background in a way that I wouldn’t get from my own interviewing. After just four interviews we had a clear winner and I’m pleased to say she accepted the position.

“I think Hanover Fox are a professional outfit. They listened to the spec and understood my needs. They are very amenable people. I would recommend them to anyone who appreciates discrete, efficient, targeted recruitment at a senior level. Particularly, if like us, you are looking for a specific cultural fit to change the way you are doing business.”

Finance Director, UK Train Operator.